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Returns Policy

If you are not 100% satisfied with your purchase, we will gladly exchange it or provide you with a refund within 30 days of purchase. Full details and return address shown below.

Full Returns & Refunds Policy

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If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging if provided.

Your return should include the receipt or proof of purchase / invoice, this will also speed the process.

Sale items

Sale items can be refunded.


Once we receive your item, we will inspect it and notify you that we have received your returned item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Should there be a problem with your refund we will immediately notify you on the status of your refund.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of original shipping will be deducted from your refund.

How To Return Your Item

To return an item to us, please mail it to the following address:

Lincoln Crafts
1 Linton Street
United Kingdom

You can also contact us if you have any questions.

Contact Us

If you have any questions on how to return your item to us, contact us.